With over 18 years of experience in all phases of the Information Technology project development life cycle and delivery for public and private sectors, Margaret is a skilled and accomplished professional in business analysis and project management. Her expertise areas include a variety of business analysis knowledge areas, including business needs evaluation, requirements gathering and analysis, and business process improvement. She is an adept influencer of outcomes that support project objectives and business goals and has an excellent track record in managing multiple concurrent projects, including leading cross-functional teams, stakeholder communication, meeting facilitation, and collaborative decision-making. In addition, she has an excellent track record in effective change management for impact control of system and process changes, is accomplished and certified in stakeholder relationship building and business problem solving, and is highly experienced in applying adult learning methodologies to develop training plans, knowledge-sharing materials, e-learning courses and in facilitating face-to-face training.
Margaret is currently a Business Analyst with Information Technology Services of BC Assessment. She has previously worked for municipal governments in BC and Alberta and has years of experience as a systems analyst and enterprise software trainer/consultant in private industry.
Margaret holds a MSc Degree from Warsaw University of Life Sciences (SGGW) in Warsaw, Poland. She attained PMI PMP ® accreditation in 2018 as well as Professional Citation in Business Analysis (University of Alberta), Post-Graduate Diploma in Object Oriented Software Technology (University of Alberta), Advanced Certificate in Client Consulting (McMaster University) and ITIL Foundation Certification earlier in her career.